At Khan Kesar Mahal, we are dedicated to providing a seamless and reliable delivery experience. Below is our detailed shipping policy:
Delivery Timeline
We aim to deliver your orders within 6-8 business days from the date of purchase. Please note:
- Orders placed after 5:00 PM will be processed on the next business day.
- Business days exclude weekends and public holidays.
Shipping Areas
We currently deliver to all major cities and towns. If your delivery address falls outside our standard service areas, additional delivery time may be required.
Shipping Charges
Shipping charges may vary depending on the order value, weight, and delivery location. Shipping charges, if applicable, will be calculated at checkout and displayed before you confirm your order.
Order Tracking
Once your order is shipped, you will receive a confirmation email or message containing the tracking number and courier partner details. You can use this information to track your package online.
Packaging and Safety
We ensure all orders are packed securely to prevent damage during transit. In case of any visible damage to the package upon delivery, please inform the delivery partner and contact our customer service team immediately.
Delays and Exceptions
While we strive to deliver within the promised timeline, delays may occur due to unforeseen circumstances, such as:
- Adverse weather conditions
- Remote delivery locations
- Natural disasters or logistical issues
If your delivery is delayed beyond 8 business days, please reach out to our support team for assistance.
Contact Us
For any queries or concerns related to shipping, feel free to contact us at:
- Email: khankesarmahal@gmail.com
- Phone: +9697969625
- Hours of Operation: 9AM to 10PM
Thank you for shopping with Khan Kesar Mahal. We look forward to serving you!
